Cookie Policy

Last updated: 11 February 2026Effective: 11 February 2026

This Cookie Policy explains how Ignition DigitalAI ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website at www.ignitiondigitalai.com. It should be read alongside our Privacy Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.

Cookies can be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They include:

Authentication session cookies (Supabase) — keep you logged in to the client portal or admin area
Security cookies — protect against cross-site request forgery
Cookie consent preference cookie — remembers your cookie choices

Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it. They collect information such as pages visited, time on site, device type, and approximate location (city level).

Google Analytics — traffic analysis and user behaviour. Data retained for 14 months. Provider: Google LLC (USA).
Vercel Analytics — privacy-focused web analytics for performance monitoring. Provider: Vercel Inc. (USA).

You can opt out of analytics cookies via your browser settings or by using the Google Analytics Opt-out Browser Add-on.

Functional / Preference Cookies

These cookies remember your settings and preferences to provide a more personalised experience:

Theme preference (light, dark, or system theme)
Cookie consent preference

Marketing Cookies

We do not currently use marketing or advertising cookies (such as Facebook Pixel or Google Ads remarketing). If we introduce them in the future, this policy will be updated and consent will be requested.

3. Cookie Table

The following table lists the main cookies set by our website:

Cookie Name	Purpose	Type	Duration	Provider
`sb-*-auth-token`	Authentication session	Strictly Necessary	Session / 1 hour	Supabase
`sb-*-auth-token-code-verifier`	PKCE auth flow verification	Strictly Necessary	Session	Supabase
`cookie_consent`	Remember cookie preferences	Functional	1 year	Ignition DigitalAI
`theme`	Theme preference	Functional	1 year	Ignition DigitalAI
`_ga`	Distinguish unique users	Analytics	2 years	Google Analytics
`_ga_*`	Maintain session state	Analytics	2 years	Google Analytics
`_gid`	Distinguish users (24 hr)	Analytics	24 hours	Google Analytics

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies. The third-party services we use that may set cookies include:

Google Analytics — for website traffic analysis
Google reCAPTCHA — for spam protection on our forms
Sentry — for application error tracking (does not set cookies for visitors but may process request metadata)
Calendly — if you use our embedded booking widget

Each third-party provider has its own privacy and cookie policy. We encourage you to review them.

5. How to Manage Cookies

You can control and manage cookies in several ways:

Browser settings

Most browsers allow you to view, delete, and block cookies. The steps vary by browser — consult your browser's help documentation:

Google Analytics opt-out

Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data about your visits.

Impact of disabling cookies

If you disable strictly necessary cookies, some features of our website may not function correctly — including authentication for the client portal. Analytics and functional cookies can be disabled without affecting core functionality.

6. Do Not Track Signals

Some browsers send a "Do Not Track" (DNT) signal. There is currently no universal standard for how websites should respond to DNT signals. At this time, our website does not alter its data collection practices based on DNT signals. We will update this policy if a standard is adopted.

7. For EU / UK Visitors

While our primary audience is Australian, we do our best to respect the rights of visitors from the European Union and United Kingdom under the General Data Protection Regulation (GDPR) and the ePrivacy Directive:

Non-essential cookies will not be loaded without your explicit opt-in consent
You may withdraw consent at any time via your browser settings
You have the right to request access to, correction of, or deletion of your personal data — contact https://ignitiondigitalai.com/contact and we will do our best to respond within 30 days.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to check this page periodically.

If you have questions about our use of cookies, contact us at https://ignitiondigitalai.com/contact.